Refund policy

Return & Refund Policy

We want you to be completely satisfied with your J-Armor wallet. If you're not, we’ll do our best to make it right.

Returns

• Returns are accepted within 14 days of delivery for unused, undamaged items in original packaging.

• Return shipping costs are not covered, and we are not liable for lost returns without tracking.

• We reserve the right to refuse returns on used, worn, or damaged items.

Refunds

• Once we receive and inspect the item, refunds are issued within 3–5 business days to the original payment method.

• Shipping charges from your original order are non-refundable.

Exchanges

• Exchanges for different models or colors are accepted if in stock.

• To start a return or exchange, email info@j-armorwallets.com.

Non-Returnable Items

• Final sale, clearance, or custom items are not eligible for return or exchange.